Support

How Can We Help?

Browse a topic below, check the common questions further down, or reach our support team directly if you're still stuck.

1

Fee & Payment Issues

Payment didn't go through, need a receipt, or want to confirm what you're being charged for.

2

Olympiad Registration

Trouble with the registration form, curriculum questions, or confirming your exam details.

3

Course & AI Lab Access

Can't access a course, AI Lab module, or AI Book you've already registered for.

Common Questions

The quickest answers to what we're asked most often. If yours isn't here, just reach out directly.

My payment went through but I haven't received a confirmation.

Confirmations are sent by email and SMS shortly after a successful Razorpay payment. If it's been more than a few hours, check your spam folder first, then contact us with the phone number or email you used during payment so we can look up the transaction.

Can I change the Olympiad subject or grade level after registering?

Yes, as long as it's requested before the registration window for that cycle closes. Contact us with the name and phone number used on the original form and the subject/level you'd like instead.

I can't log in to see my course or AI Lab progress.

Double-check you're using the same email or phone number used at registration. If access still isn't working, contact support with your registered email so we can check your account status directly.

How do I register a whole school or class for an Olympiad?

School-group registrations are handled directly rather than through the individual Olympiad Form. Call us at the number below and we'll walk you through group registration and any applicable group pricing.

I'm interested in becoming a franchise or growth partner — where do I start?

Start with the Growth Partner Kit for a no-commitment overview, then move to the Apply For Franchise page when you're ready to move forward.